Prior to shipment of your order, you may cancel your order within 24 hours, except weekends and holidays,
by email to email@example.com or calling us at
Toll Free 1-877-494-1288 International calls 1-213-745-8717.
If your order has already shipped, you can return your order
to us in the original shipping package if the merchandise is unworn,
unwashed and undamaged in accordance with our return policy. All returns must be mailed to:
1458 S. San Pedro Street #304
Los Angeles, CA 90015
Upon our receipt of the returned merchandise, we will refund your credit card or Pink Ice Points.
*Please read our Return Policy.
Order Cancellation by PinkIce.com
We reserve the right to cancel your order and/or
refuse to accept subsequent orders in certain situations.
Orders will not be processed if there is an error
in information you provided, which may include but is not limited
(1) Incorrect credit card number;
(2) Incorrect credit card expiration date or card security value;
(3) Incorrect billing information or the information you provide is different from information your
financial institution has on record;
(4) Insufficient or incorrect shipping address is
provided (street address, city, state, zip or postal code); or
(5) Information provided is deemed fraudulent.
Your Order may also be cancelled due to technical
failures or glitches that are not within our control such as power
outages, crashing of servers, or other similar events that may
temporarily take our website off-line. If your Order is cancelled due to technical
failure, you should first confirm that your credit card was not charged
by calling your credit card company or bank, and then place your Order
again when the website is back online.
Other important Information Regarding Your Credit Card
Pink Ice, Inc. reserves the right to request
additional evidence for proof of billing information and for your
your credit card order may be delayed while we
confirm your billing information. We will prosecute to the fullest
extent of the law any fraudulent activities related to the reversal of a
valid charge for an
order properly filled and delivered to customer.
Previous Fraudulent Order History
We may cancel an order if fraudulent activity is
suspected and may refuse to process subsequent orders from any customer
with a previous fraudulent order history record.
Resale of Merchandise Prohibited
Pink Ice merchandise is brand owned by Pink Ice,
Inc. Resale of our merchandise for personal or business profit is
strictly prohibited. Any orders found to have characteristics of
reselling or reshipping may be cancelled and we reserve the right to
cancel all subsequent orders from such customers.
If you have any questions, comments or concerns
regarding our order cancellation policy, or if you feel your order was
incorrectly or accidentally cancelled, please contact us at:
Online Orders Customer Service Email : firstname.lastname@example.org
Online Orders Customer Service Telephone : Domestic Toll Free Calls 1-877-494-1288
International Calls 1-213-745-8717
All returned items and written correspondence to
1458 S. San Pedro St.
Los Angeles, CA 90015